Returns & Exchanges
We want you to love every cup of coffee you brew with Subminimal equipment. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all accessories and manuals are included to qualify for a full refund.
Affix the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing